Sabine Hospital and Research Centre is a pioneering institution in women's and reproductive
health—renowned for its excellence in Infertility, ART, Obstetrics, Neonatology,
Paediatrics, General Surgery, and Genetics. With a 200-bed facility, 12 specialties, and a
highly skilled team of 32 doctors and 150+ support staff, Sabine delivers world-class care
to 150–200 patients daily.
But delivering cutting-edge care required more than clinical expertise—it demanded a powerful
digital infrastructure. SMARTHMS Solutions was selected to modernize Sabine's hospital
management system—integrating operations, migrating legacy data, and enabling a seamless
digital experience across departments. What followed was a high-stakes, high-impact
transformation.
The Challenge
Sabine's leadership sought a comprehensive HMIS that could:
- Replace their legacy system without disrupting ongoing operations.
- Migrate seven years of clinical and non-clinical data without loss.
- Support specialized workflows for fertility treatments like IVF and ICSI.
- Integrate lab equipment and streamline reporting.
- Scale with future growth—including plans to expand across Kerala.
The stakes were high: any data errors or implementation gaps could disrupt patient care.
Our Solution: SMART HMIS, Tailored for Precision and Growth
SMART HMIS was selected for its adaptability, robust performance, and proven capabilities in
complex healthcare environments. Here's how we tailored the solution to Sabine's unique
requirements:
- Full Legacy Data Migration: We successfully migrated seven years of
sensitive data—clinical records, diagnostics, and administration—without a single
rollback. This ensured continuity of care and system trust from day one.
- Custom Workflow Configuration: IVF, ICSI, and other fertility
treatments require complex tracking and documentation. SMART HMIS was customized to
support these workflows end-to-end—covering lab results, treatment cycles, and patient
histories with pinpoint accuracy.
- Lab Machine Integration: All major lab devices were seamlessly
connected to SMART HMIS. This eliminated manual data entry, improved lab efficiency, and
reduced errors significantly.
- Mobile Accessibility: We deployed mobile apps for both Android and iOS.
Patients could book appointments, view records, and connect with staff effortlessly.
Meanwhile, hospital staff accessed real-time data—enhancing coordination and speeding
clinical decisions.
Change Management: Training and Adoption
We conducted an intensive training program to ensure adoption across all levels of the
hospital:
325+
Staff Members Trained
- Hands-On Training Modules: Sessions focused on appointment scheduling,
lab request management, EMR navigation, and real-time patient record access.
- User-Centric Approach: Trainings were designed to be intuitive and
aligned with real-world workflows—ensuring high comfort levels for non-technical staff.
Post-Go-Live Achievements
Once live, SMART HMIS immediately began to deliver tangible results:
- IP EMR Deployment: We introduced an advanced Inpatient Electronic
Medical Records module, allowing clinicians to access, update, and track patient
histories in real time.
- High System Utilization: The system managed 800+ OP visits daily,
demonstrating its scalability and stability in a high-volume clinical environment.
- Error-Free Operations: Automated lab integrations and EMR workflows
reduced manual errors, while improving turnaround time in diagnostics and treatment
planning.
Designed for the Future
Sabine Hospital has clear expansion plans—including new branches across Kerala. SMART HMIS is
built to scale alongside this growth:
- Modular & Scalable Architecture: New departments and branches can be
onboarded seamlessly without disrupting the existing system.
- Reliable Long-Term Support: Our partnership includes continuous
updates, support, and custom development—ensuring Sabine remains on the leading edge of
healthcare IT.
Working with Sabine Hospital has been a milestone in our journey at SMARTHMS Solutions. The
success of this implementation reflects our ability to:
- Deliver enterprise-grade HMIS in specialized medical domains.
- Execute complex data migrations without operational disruption.
- Customize digital workflows to match nuanced clinical practices.
As Sabine advances its mission of affordable, high-quality, patient-centric care, SMART HMIS
continues to power its digital backbone—scalable, stable, and ready for the future.
SMART HMIS: Empowering next-gen hospitals to modernize with precision, flexibility,
and confidence.
